Interview with Naman Shah - Head, R&D - Sarvajal

Mr. Shah shares the idea behind Sarvajal.

We wanted to provide a service of community water filtration i.e. to make available clean and pure water to the villages across India. And the best way to implement concept was by installing filters in the villages. That’s the basic model behind Sarvajal.
We do this by operating with franchises for which we identify entrepreneurial people in villages. We look for either unemployed or very young people with entrepreneurial fire to not only supply water to the villages but also to build a business for themselves.
We identify these people and set up filtration units for them and help them to sell water to the villagers in their areas. We sell the water at rupees twenty-five paisa per liter.
We did a considerable amount of market research and found that this is one the most acceptable price point for the people in these markets. It is also very sustainable for us, as a business.
We are currently operating around fifty units, across four districts in Rajasthan and Gujarat together. We have been only running for around ten months and are doubling by about every two to three months right now.

The process.
The customer comes to a franchise outlet and purchases a pre-paid card. So if he/she purchases six hundred liter card then he/she will get thirty refills of twenty liters each. Every day when the customer comes to get water at the units, the franchise stamps the card. This stamps mentions that the customer have used one of their refills. Thus allowing a much easier accounting for the franchises. And also it is a way of creating a habit for our villagers to come on a daily basis or every other day basis

Future Target.
Our goal is to reach three hundred to four hundred units in this fiscal year and our target for the next few years is to achieve any where from eight thousand to ten thousand across India.

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